EN DIRECT

IT Technician & Support

Entreprise:

Software vendor


Formation:

Bac + 2


Expérience:

3-5 ans


Ville de travail:

Beirut


Début du travail:

18.08.2016


Durée:

Open contract


Offres d'emploi:

1


Créée le:

24.09.2017


Clics:

1879



Our client is a software development and IT systems integrator company with more than 25 years of experience in the Lebanese market, and 2 main areas of specialization:

1. A range of software products covering ERP, HR, and billing

2. Security and network systems integration and consulting
To support its growth, we are recruiting an IT Technician to be a part of the Technical & Support Team.

Your Role:

  • Networks, Hardware & Software Installations & Troubleshooting:
    • Install and configure networking equipment
    • Install and administer computer hardware and software where required
    • Troubleshoot networking, software, hardware and network operating systems
    • Replacing parts as required
    • Assist employees in learning the programs and applying techniques
    • Prioritising and managing many open cases at one time
  • Call Handling
    • Ability to prioritize calls
    • Ability to resolve calls effectively within reasonable time
    • Troubleshoot problems utilizing the appropriate hardware, database and
  • Administration:
    • Document previously written and or newly introduced programs as soft and hard
    • Document problems and resolution for future reference
    • Submit reports where required
    • Support in other IT related tasks when required by the superiors programming technology copy

Your Profile:

  • BS in IT technology
  • 2 to 5 years of experience in CISCO Technologies, Microsoft and Exchange Servers 

Our Criteria to Selection:

  • Able to establish good working relationship with customers and other professionals;
  • Autonomous and responsible
  • Communication skills
  • Team spirit
  • Curious 
  • Passionate in technology and always updated

CV + cover to recruit @ net – recrute . com